1. Regulations: rules for using the Application defined in the document below.
2. OPST: the central system used by the Corporation.
3. Application: software for mobile devices that allows you to order taxi services on the terms set out in these Regulations.
4. OPST.pl: a team of developers with full copyright to the Application, represented by Radiss sc.
5. Passenger: a natural person authorized to use the Application in accordance with these Regulations. Unless the Passenger is a natural person with full legal capacity, the use of the Application must be approved by its legal guardian or statutory representative.
6. Taxi driver: a person performing licensed taxi transport services, cooperating on the basis of an agreement with the Corporation, authorized to fulfill orders within a given Corporation, generated using the Application by the Passenger.
7. Corporation: a private company, association or association, cooperating with Taxi Drivers on the basis of legal contracts applicable to each of the listed economic entities, receiving orders generated from the Application.
8. Mobile devices: ICT equipment with GPS function, carrying out data transmission for the purpose of connecting to the Internet, in particular tablets and smartphones operating under the Android or iOS or WP operating systems.
9. Carriage: transport of Passengers provided by the Taxi Driver using a taxi.
10. Approximate Cost of the Ride: the price of the ride calculated by the Application, based on the address of the beginning and end of the ride defined by the Passenger, related to the prices used in the Corporation whose taxi services the Passenger uses. The Approximate Cost of the Ride is not binding for the Taxi Driver, as the basis for settlements is the indication of the approved taximeter.
11. These regulations apply to W-WA EURO Sp. z o. o. NIP: 521-35-40-645 phone no. 22 8859107 ext. 1 www.eurotaxi.pl and cooperating Taxi Drivers and Passengers using their services via the Application licensed by OPST.pl.
II. GENERAL RULES
1. The exclusive copyright to the Application is held by OPST.pl
2. It is not allowed to distribute, duplicate, modify the Application in whole or in part without the consent of OPST.pl granted in writing.
3. The Application may be used by the Passenger only at their own risk and responsibility, and the use of the Application is voluntary.
4. The app is generally available in app stores and can be downloaded for free.
5. OPST.pl and the Corporation do not charge the Passenger for using the Application.
6. Taxi transport services are provided by Taxi Drivers cooperating with the Corporation and Taxi Drivers are solely responsible for the performance of these services.
7. The application allows you to send information about the Passenger's order for a transport service to the Corporation, and thus to the Taxi Driver cooperating with this Corporation, in order to conclude a transport service contract between the Passenger and the Taxi Driver.
8. After the Passenger defines the information necessary to place an order for the service, the Application calculates and provides the Approximate Travel Cost.
9. Costs related to the necessary data transmission used by the Application are fully charged to the Passenger and result only from the tariffs of telecommunications operators with whom the Passenger has concluded an agreement, and their components are not any fees charged by Corporations or OPST.pl.< /li>
III. BILLING
1. The basis for settling the price of the transport service is the contract between the Taxi Driver and the Passenger, in accordance with the price list used by the given Corporation.
2. If the customer, intending to make a payment, enters into the Application the necessary data related to a credit or payment card or other payment mechanism supported by the Application, after marking the intention to pay in this form in the order, the Application will enable settlement for the service. The possible cost of the transaction using a payment or credit card or other payment tool is borne by the Passenger or not, depending on the agreement concluded by the Passenger with the bank for servicing the credit or payment card or the issuer of the other payment tool he/she uses.
3. Passengers can use the Application via the Application for non-cash settlements, tickets, vouchers, etc., provided that the Corporation has agreed with the Passenger this form of settlement for the service and in the manner agreed with the Corporation
IV. APPLICATION RULES
1. The Passenger downloads the Application free of charge from the online application store and installs it on the Mobile Device on their own. The Passenger may at any time resign from using the Application permanently by uninstalling it from the mobile device or temporarily by closing the Application.
2. After free registration, consisting in entering the required data and the received registration code, and after accepting the Regulations, the Passenger receives the option of ordering transport services in the Corporation via the Application, provided by a taxi driver cooperating with it.
3. The Passenger undertakes not to share the Application registered with his/her data with other persons for unauthorized use.
4. The Passenger's profile and access data to the Application should be protected by the Passenger and not made available to any other persons.
5. For the purposes of placing an order, the Passenger will enter information in the Application consistent with the facts and use the Application in accordance with its intended purpose.
6. The Passenger consents to the Application sending temporary information about the current location and the Passenger's ID to the OPST servers in the Corporation and in the process of issuing the order to the Taxi Driver performing the service.
7. Acknowledgment by the Passenger of unauthorized use of the Application registered for him should be immediately reported to the e-mail address of the Corporation through which he uses transport services provided by Taxi Drivers.
8. The application may be temporarily or permanently deactivated, respectively by the Corporation or OPST.pl, when:
a. The Passenger uses the Application contrary to the Regulations
b. The Passenger infringes the copyrights of OPST.pl
c. The Passenger orders transport services and, without a justified reason, does not use the order during the execution of the order or does not refuse the order before the commencement of its execution, provided that this is repeated more often than 4 times a month.
9. About temporary or permanent deactivation of the Application, the Corporation will notify the Passenger by SMS or email, respectively.
10. Due to the development of the Application, OPST.pl reserves the right to make changes to the Application without conditioning the right to these changes as a result of consultations and consent of Passengers and Corporations using it.
11. OPST.pl is not liable for any damage caused in connection with the use of the Application, including the actions and omissions of the Passenger related to the Application, it only grants license consent to the Passenger and the Corporation to use the Application in accordance with the Regulations.
12. Korporacja and OPST.pl are also not liable for any damage caused by the Passenger entering untrue or incomplete data into the Application and for actions and omissions of telecommunications operators and companies operating payment tools.
13. The Passenger is responsible for securing the data contained in the Mobile Device on which the Application is installed, and the Corporation and OPST.pl are not responsible for the loss of this data.
14. OPST.pl or the Corporation, with the consent of OPST.pl, reserve the right, in connection with the modernization of the Application, service or administration of hardware or software, or for random reasons or beyond the control of OPST.pl or the Corporation, to temporary suspension of the Application or some of the Application's functions.
V PROTECTION OF PERSONAL DATA
A full description of the privacy policy can be found in a separate document entitled Privacy Policy - we kindly ask you to read this document and accept its content before using this ordering application
1. Personal data necessary to order through the Application and perform the Passenger transport service will be processed, collected, stored and administered by Corporations using OPST system programs and cooperating with OPST.pl, in accordance with the provisions of Polish law and EU law on data protection personal data.
2. By accepting these Regulations, the Passenger expresses voluntary consent to the processing, collection, storage and administration of personal data by the Corporation for the purpose of carrying out the transport services ordered by the Passenger using the Application and making them available to taxi drivers cooperating with the Corporation to the extent necessary to perform a given transport service as well as for cognitive and marketing purposes related to the work of the Application for the needs of the Corporation.
3. At any time, the Passenger may express the will to stop using his personal data for marketing purposes by sending a declaration of will to the Corporation's e-mail or postal address, while expressing this will does not result in restrictions on further use of the Application by the Passenger.
4. By accepting these Regulations, the Passenger consents to the use of personal data by Corporations in order to pursue legal claims related to the use of the Application contrary to the Regulations and for the purposes of implementing the provisions of the Regulations.
5. The Passenger has the right to withdraw consent to any processing, collection, storage and administration of their personal data at any time by sending a declaration of such will to the Corporation's e-mail or postal address.
6. As a result of expressing will and withdrawing consent to any processing, collection, storage and administration of personal data by the Corporation, the Application used by the Passenger will be permanently deactivated, making it impossible to order taxis in the Corporation using the Application.
VI. FINAL PROVISIONS OF THE REGULATIONS
1. Registration of the Application by the Passenger is tantamount to acceptance of all provisions contained in these Regulations.
2. The Regulations are deemed to be in force from the date of its publication.
3. Korporacja, in agreement with OPST.pl, reserves the right to change the content of the Regulations.
4. The implementation of the Regulations is governed by Polish law, and any disputes will be settled amicably or by Polish common courts competent for the seat of the Corporation.
The administrator of personal data entrusted by Application Users is:
W-WA EURO Sp. z o. o.
The administrator can be contacted
● at the correspondence address:
W-WA EURO Sp. z o. o.
st. Żenczykowski 2a
00-707 Warsaw, Poland
● at the e-mail address:
biuro@eurtaxi.pl
3. Use of data by the Administrator.
The Administrator does not subject the personal data of Application Users to profiling processes and does not use them to make automated decisions towards Application Users. The Administrator does not share the personal data of Application Users with other entities for their direct marketing. The purposes of processing the personal data of Application Users by the Administrator are related to the Users' use of the Application and the process of technical improvement and functional development of the Application.
Purposes of processing Users' personal data by the Administrator:
● Achieving a high level of service for the Application User
The Administrator processes the personal data of Application Users for the purpose of their effective handling during contact with the Customer Service Department run by the Administrator, including limiting the time of providing assistance by the Customer Service Department and secure identification of the Application User related to contact with the Customer Service Department.
● Application Improvement
The processing of personal data by the Administrator serves the development of the Application, detecting and removing errors in the Application, introducing new functions to the Application, strengthening the protection of Application users, including preventing unauthorized use of the Application.
● To perform a service for you
The main purpose of processing the personal data of the Application Users by the Administrator is to provide the Users with brokerage services when ordering a taxi service by the User provided by Taxi Drivers cooperating with the Administrator and to enable the Taxi Drivers to perform the ordered transport service for the Application User. The processing of the Application User's personal data by the Administrator is also aimed at controlling the route of travel, travel time, amount due for travel, waiting time for a taxi, all for the purpose of supervision and control over the quality, correctness of the service provided to Application Users and testing the satisfaction of Application Users with services in order to improve the quality of services.
● Control of the Application User over the provision of the service
Data related to the Application User's trips that took place in the past are used by the Administrator to enable the Application User to control the correctness of the service performed, including the amount paid for the service, travel time and route
● Make payment for the service.
The purpose of processing the Application User's personal data is also to provide the Application User with payment for the service ordered via the Application or to facilitate the execution of such payment, including payment authorization.
● Securing possible claims.
If the Application User, in connection with the performance by the Administrator and the Taxi Driver cooperating with him of the service ordered via the Application, breaks the law or drastically violates the provisions of the regulations for using the Application, the Administrator processes the personal data of this Application User in order to prevent him from ordering it in the future. services through the Application. Data related to the completed journeys are also stored by the Administrator in order to make the necessary arrangements in the process of pursuing claims of the Application User against the Taxi Driver or Administrator providing services ordered from the Application or claims of the Taxi Driver or Administrator against the Application User related to the performed transport service ordered by the User via the Application.< /li>
● Communication of marketing information.
Unless the Application User gives the Administrator a voluntary, separate consent, the Administrator may process the Application User's personal data in order to provide the User with marketing information about promotions related to the use of the Application, new services and functions implemented by the Application or commercial information regarding the Application.
4. Application Users' rights related to the processing of their personal data.
● The right to supplement or rectify personal data.
At the request of the Application Users, the Administrator will rectify incorrect personal data and supplement incomplete data, based on the data provided for this purpose by the Application Users necessary to complete or correct data. The User of the Application may also change the personal data entered by him/her into the Application if they are provided incorrectly or supplement such data entered into the Application.
● Right to access personal data
Application Users may ask the Administrator for access to their personal data, for a copy of this personal data, for confirmation of the processing of their personal data by the Administrator and for other information, if the Administrator is obliged to provide them by law. The Application User also has access to their personal data in the Application entered by them into the Application. In order to maintain the security rules of access to personal data, the Administrator will make every effort to authenticate that the person who asks the Administrator for access to personal data is a User entitled to receive the requested information.
● Right to transfer personal data
The Application User has the right to request the Administrator to send personal data concerning him and processed by the Administrator to another personal data administrator. The Application User has the right to request the Administrator to release his personal data previously made available to the Administrator in a commonly standard machine-readable format, including electronic, and has the right to request their transfer in this form to another personal data administrator by the Administrator without any difficulties on the part of the Administrator. The Administrator will inform the Application User about the circumstances or types of data in relation to which the Application User is not entitled to transfer data, after receiving a credible statement from the Application User about the intention to transfer his personal data.
● The right to object to the processing of personal data
The Application User may object to the processing of his personal data at any time, including on the basis of the Administrator's legitimate interests, as well as object to the processing of his personal data by the Administrator for direct marketing purposes.
● Application User's right to limit the processing of his or her personal data or delete them.
Application Users may request the Administrator to exercise their right to limit the processing of personal data related to them, and if there are circumstances specified by law that do not allow to comply with this request, the Administrator will inform the Application User about it. Application Users have the right to request the Administrator to delete their personal data, however, if there are circumstances defined by law that force the Administrator to refuse to comply with this request, the Administrator will notify the Application User about it. The Application User also has the option of independently removing their own personal data from the Application, previously entered by the User into the Application from the Application level. In accordance with the law, in order to perform the obligations imposed by law or to secure the Administrator's ability to demonstrate and pursue claims against the Application User, the Administrator will be entitled to further process the Application User's personal data to the extent necessary, despite the Application User's request to delete his personal data.< /li>
● The right to lodge a complaint with GIODO later. UODO
If the Application User considers that the processing of his personal data by the Administrator is in violation of the provisions of generally applicable law, including Regulation of the European Parliament and of the EU Council 2016/679 of 27-04-2016, he may lodge a complaint against the Administrator to the Inspector General for Personal Data Protection. late Office for Personal Data Protection.
● Rules for exercising the rights of the Application User
The Administrator's actions performed in the wake of Application Users' requests related to the protection of their personal data and providing them with information are free of charge, however, the Administrator may refuse to comply with manifestly unjustified requests or demand a fee for activities going beyond those to which it is obliged by law. Application Users may exercise their rights to access personal data, to transfer data, to limit the processing of personal data, to delete their personal data, to rectify or supplement personal data, the right to object and any other rights using e-mail or by written requests reported directly to the Administrator, respectively to the e-mail address or correspondence address provided as contact details in point 2 of this Privacy Policy. The Administrator expects that the requests of Application Users will enable unambiguous and unambiguous identification of the person submitting these requests, including by providing the Application User's data and email address specified as contact details in point 2 of this Privacy Policy. The Administrator provides information via e-mail, unless the Application User indicates a written form for this purpose. For reasons justified by law, the Administrator may refuse to comply with the Application User's request or provide information, while justifying this decision and providing this justification together with the refusal to the Application User.
5. Personal data collected and processed by the Administrator.
The following personal data, provided directly to the Administrator by Application Users, may be processed by the Administrator:
● full name
● phone number
● e-mail address
● address data, including addresses entered by the Application User or which may also contain information about the address of residence
● communication language
● selected method of payment
● necessary credit/debit card details and additional details listed below.
Personal data is provided directly to the Administrator by the Application User in the following way:
● by contacting the Administrator,
● when ordering services using the Application,
● by making personal data available to the Administrator by reading their Application in the process of ordering services from the Application, previously entered into the Application by the Application User.
The process of ordering a transport service by Users using the Application, and thus the performance of the ordered services, causes or may result in the generation of additional personal data of the Application User and other data related to this order and its handling:
● service start and end times
● waiting time for service to start
● type of selected service, e.g. type of vehicle
● service duration
● amount for the service
● method of payment: cash, voucher with the data and type of the selected voucher instrument, payment / credit card with the data of this card
● User's location data for the purposes of a given service (depending on the settings made in the Application by the User)
● service start address
● service termination address
● the route on which the service was performed
● information about the current position of the User for the purposes of providing the service, determined from the Application operating in the foreground based on Wi-Fi networks, IP addresses and GPS data, if such an option is set by the User in the Application or in the smartphone settings; the service may be provided to a limited extent even if the Application User does not select the localization procedure described in this task in the Application
● information about the unlawful behavior of the Application User during the performance of the service or gross violation of the Regulations of the Application, in order to prevent an event during the performance of the service or in the future.
7. Recipients of the Application User's personal data processed by the Administrator
Personal data of Application Users may sometimes be transferred to entities other than the Administrator only to the extent necessary to ensure the functioning of the Application and the provision of services using it, and in cases specified by law.
Other entities to whom the Administrator may share personal data of Application Users are:
● Third parties providing the Administrator with payment processing services, including credit/debit cards, for services ordered by Users via the Application.
● Representatives of authorities and state authorities upon their legitimate request to provide the Application User's personal data or in the case of the Administrator's participation in the proceedings related to the Application User conducted by them.
● Performing IT services for the Administrator related to the Application, but only to the extent necessary and only for the time of performing these services under the Administrator's supervision, with the Administrator ensuring the security rules required by law during the performance of IT services, activities that may be of the nature of personal data processing and protection of confidentiality.
● Licensed Taxi Drivers cooperating with the Administrator, providing transport services ordered from the Application, for which the Administrator provides an intermediation service in ordering them by Application Users, therefore, for the Taxi Driver to perform the service ordered by the Application User, it is necessary to provide permission given to the Administrator by the Application User to provide his personal data to the Taxi Driver, including the data provided to the Taxi Driver may include:
● shipping service start address
● delivery address
● payment method
● service start time requested by the Application User
● name and surname or surname of the Application User ordering the transport service
● in some cases, for the purpose of direct contact with the User by phone or email
● in some cases, for the purposes of User identification, the User ID adopted by the User for communication with the Administrator (e.g. replacing the User's name and surname)
The Administrator, in order to ensure the security of data and services provided with the use of the Application, may also send the Application User a warning about unauthorized use of the Application, if the Administrator determines or has reasonable suspicions that, without the User's knowledge, the Application assigned to the User ordered a service for a person other than the Application User.
Sharing the Application User's personal data with other recipients, apart from those specified above, will be carried out by the Administrator only after obtaining consent for sharing from the Application User. The Administrator informs Application Users that personal data of Application Users may be made available or transferred to another entity in the event of the Administrator being taken over by another entity, in the event of the sale of part or all of the Administrator's enterprise, in the event of the Administrator's merger with another entity or change of the Administrator's legal form or restructuring administrator.
8. Czas przetwarzania danych osobowych przez Administratora
Dane osobowe Użytkownika Aplikacji są przetwarzane przez Administratora od dnia pierwszego użycia Aplikacji przez Użytkownika Aplikacji w celu zamówienia usług przewozu realizowanych za pośrednictwem Administratora , do dnia usunięcia tych danych osobowych przez Administratora na żądanie Użytkownika Aplikacji lub do dnia przymusowego usunięcia danych osobowych Użytkownika Aplikacji dokonanego przez Administratora na skutek złamania prawa przez Użytkownika Aplikacji lub drastycznego złamania regulaminu Aplikacji w trakcie realizacji usług zamówionych za pośrednictwem Aplikacji . W przypadku usunięcia przymusowego danych osobowych Użytkownika , o czym mowa w zdaniu poprzednim, Administrator może przechowywać nie dłużej niż 3 lata niezbędne dane Użytkownika Aplikacji dla uniemożliwienia Użytkownikowi Aplikacji ponownego składania zamówień usług. Niezależnie od sposobu i podstawy usunięcia danych osobowych Użytkownika Aplikacji , dane osobowe Użytkownika Aplikacji mogą być przechowywane przez Administratora do czasu określonego w przepisach prawa upływu okresu przedawnienia ewentualnych roszczeń, jakich mogą wzajemnie dochodzić Administrator lub Taksówkarz przeciwko Użytkownikowi Aplikacji lub Użytkownik Aplikacji przeciwko Administratorowi lub Taksówkarzowi, a związanych z wykonanymi usługami zamówionym za pośrednictwem Aplikacji.
9. The basis for the processing of the Application User's personal data.
● Application User Consent
The Application User may consent to the processing of his personal data by the Administrator in the manner and to the extent defined in this Privacy Policy and does so voluntarily. The Application User may at any time withdraw consent to the processing of his personal data granted to the Administrator for the needs related to the use of the Application by the User and the handling of orders placed through it by the Administrator's and Taxi Driver services, however, this does not affect the lawfulness of the prior processing of his personal data based on prior consent. The Application User may also voluntarily consent to the processing of his personal data by the Administrator in the manner and to the extent defined in this Privacy Policy for the purposes of marketing, information about new functions and services, promotions, all to the extent related to the Application and does so voluntarily, with whereby such consent may be withdrawn by the User at any time, which does not affect his further ability to use the Application to the full extent.
● Provision of services under the agreement concluded by the Administrator with the Application User
The Application User may not start using the Application for ordering services from the Application and continue to use it without prior submission by the Application User of a statement of acceptance of this Privacy Policy based on reading its text and following this statement of acceptance of this Privacy Policy, consent to processing of the Application User's personal data by the Administrator in accordance with this Privacy Policy.
In order to voluntarily use the Application, the User of the Application voluntarily provides the necessary personal data needed to use the Application by entering them into the Application and providing them to the Administrator, moreover, voluntarily provides other supplementary data by performing the same activities, enabling the use of all Application functions.
The basis for the processing of the Application User's personal data by the Administrator, the processing specified in this Privacy Policy as to the purpose and scope, is:
● preceding the formal conclusion of brokerage agreements with the Administrator and transport agreements with the Taxi Driver, and thus the use of these services via the Application, implementation by the Application User of the process of entering the Application User's personal data saved in the Application into the Application, and then taking initiating actions aimed at requesting from the Administrator of using the Application to order services,
● proper performance by the Administrator of the service based on the agreement concluded between the Application User and the Administrator, covering the Administrator's intermediation in the process of ordering the transport service by the Application User via the Application with the taxi driver performing this transport service.
Legal interests of Application Users, Administrator and taxi drivers.
An additional basis for the processing of the Application User's personal data by the Administrator is the protection of the legal interests of the Parties to contracts concluded as a result of the Application User's ordering the Administrator's and Taxi Driver's services via the Application, in order to enable the Application User to pursue claims against the Administrator or the Taxi Driver related to the services they provide ordered via the Application or pursuing claims by the Administrator or the Taxi Driver against the Application User related to the provision of their services to the Application User, ordered via the Application. An additional basis for the processing of the Application User's personal data by the Administrator is the protection of the Administrator's and Taxi Drivers' legal interest consisting in preventing the Application User from re-ordering services whose personal data has been forcibly removed by the Administrator to the extent described in this Privacy Policy, as a result of violating the Application User's the law or gross violation of the Regulations in connection with the services ordered by the User via the Application, and thus posing a threat to the contractors of these services.